Vacancy

Tuesday, 27 November 2018 15:48

URGENT VACANCIES FOR NOVEMBER 27TH 2018

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URGENT VACANCIES FOR NOVEMBER 27TH 2018: 

A fast growing consulting firm, seeks to hire an Assistant Manager, Business Development.


Reporting line: Business Development Manager

Location: Lekki Phase 1

Salary: Competitive  

Female preferred, for gender balance

 

Responsibilities:

·         Identify and close new business leads for the organization.

·         Sustain rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.

·         Support the Business Development Manager in providing information by collecting, analyzing, and summarizing data and trends timely with credible market information in order for Executive Management to make prudent decisions.

·         Improve service marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving service packaging; coordinating new service development.

·         Support in managing the company’s social media accounts and posting relevant content.

·         Arrange for the company to attend relevant industry events and conferences.


Qualification/Experience/Skills:

·         4-7 years of relevant working experience, preferably in the Oil and Gas industry

 

Education/Training/Qualifications.

·         At least a university degree with minimum of 2:2 in any relevant discipline skills.

·         Strong communication and presentation skills in both written and spoken English.

·         Proficient in Microsoft Office, especially Excel and Powerpoint.

·         Possess a good understanding of the industry, market conditions and company's present market focus and business plans.

·         Possess sound understanding of contractual matters.

·         Possess good understanding of business protocol and relationship building with clients.

·         Possess strong business and commercial acumen.

·         Possess excellent interpersonal and organizational skills

Qualities

·         Preferably Male Candidate with “Can-Do” attitude.

·         Ability to work on own initiative

·         Ability to work under pressure

·         Confident about dealing with a wide range of customers

·         Able to deliver business objectives with minimal supervision

 

Interested and qualified candidates should send their cvs to This email address is being protected from spambots. You need JavaScript enabled to view it., using “ Assistant Manager, Business Development” as subject of mail.

1st level interview holds this week.

Urgent Vacancy for NMS Engineer - Network Support
Location: Lagos
Department: Operations Support Center
Function: Engineering
Work Schedule: Shift
Travel Frequency: Occasional

Purpose of the Job (Brief)
• To monitor the network 24*7, providing all required support both to field engineers as well as to the respective service providers, ensuring escalations are carried out in line with the defined guidelines.

Educational Qualifications & Functional Skills:
• University degree in Engineering
• professional qualification (CCNA, ITIL etc) an added advantage
• Knowledge of networking and network monitoring/management
• Knowledge and experience with various web technologies
• Abilities to learn new things quickly

Work Experience:
• Familiarity with Linux environment
• Fair idea of SNMP monitoring

Other Requirements:
• Customer Focus
• Tech savvy
• Action orientation
• Drive results
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
•Self-Development
• Nimble Learning

Salary is N120,000 monthly net pay and comes with other allowances and benefits. There is also overtime payment.

Interested candidates should send cv to This email address is being protected from spambots. You need JavaScript enabled to view it. with NMS Engineer as subject.

Deadline for submission is Thursday November 29th

Only qualified candidates will be contacted

Urgent Recruitment.
Role: Accountant
Location: Lagos Island
Requirements:
Someone between ages 21-35
Must have experience as an accountant in the hospitality business
Must know about spreadsheets , balance sheets etc
Must have a 2:1
Must be knowledgeable about accounting and hospitality terminologies
Interested candidates should send their CVs to This email address is being protected from spambots. You need JavaScript enabled to view it.

Deadline for submission is
10:00am Tuesday November 27th

 

Our Client, a leading player in the financial services industry seeks qualified candidates for the following roles:

Job Title: Team Lead, Deposit Mobilizer
No of Vacancies: one(1)
Salary: N7million (Annual Gross)

Role Summary: Building and managing strategic relationships for fixed deposit customers, serving as the single point of contact for new business as well as existing portfolios. Manage the funds of HNI (high net worth) customers.
Demonstrate a good understanding of the client’s domain of activity and responding to the customer’s high priority needs for service and support.

Duties & Responsibilities
* Drive the deposit mobilization arm of the business
* Develop and implement a business plan for identified target markets with identified volumes to drive high volumes of new deposits to the company.
* Develop a plan to improve the deposit retention rate and manage withdrawal attrition.
* Develop and maintain relationships with corporate clients and individual depositors.
* Follow all existing protocol for handling deposits
* Innovate and develop attractive value added deposit products together with the Marketing Department to achieve overall deposit targets.
*Innovate and improve ways of rewarding depositors in terms of interest earning on ordinary deposit and fixed deposits.

Qualification & Experience
Team Lead: 5+years

Required Skills & Competencies
1. Target and results oriented
2. Excellent Communication and presentation skills
3. Ability to use initiative to pursue approved projects
4. Confident personality with good analytical and problem solving skills.

Job Title: Deposit Mobilizer
No of Vacancies: Eleven (11)
Salary: N2.2-N4million (Annual Gross) based on experience

Note: The job description for the Deposit Mobilizers is similar to that of the Team Lead without the Leadership and supervisory responsibilities.
Deposit Mobilizers- 3+years

Interested candidates should send their CVs to This email address is being protected from spambots. You need JavaScript enabled to view it. with the job title as subject of email. Only shortlisted candidates will be contacted.

 

1) Client Service Executive
3 - 5 years experience
Experience in Experiential Marketing
Must have great command of written and oral English, very articulate, outgoing and with a great dress sense.
Mainland, Lagos

2) Project/Operations Manager
Min. 5 years experience
Industry - Brand & Marketing
Location - Mainland, Lagos

Send CV to This email address is being protected from spambots. You need JavaScript enabled to view it. with role as subject of the mail.

 

Our Client a Bakery and confectionery Store located in Ikeja, urgently needs the following personnels
1. Business Development Manager: the preferred candidate will conceive strategic business ideas that will effectively push the brand to increased market share. Previous knowledge of marketing BREAD and confectionery products is a MUST. A graduate of any discipline, with at least 3 – 6 years’ experience with a bakery. Remuneration is N1.8M per annum + commission
2. Account Officer: An accounting graduate with 2 – 4 years extensive knowledge on managing budgets, cash flow analysis, ability to use ERP and pull out financial report. Previous experience working in a bakery will be an added advantage. Remuneration N1.2M per annum
3. In store Sales Reps: Smart School Certificate or OND Holders. Remuneration 25,000/Monthly
Send resume to This email address is being protected from spambots. You need JavaScript enabled to view it. with the position you are applying as SUBJECT. On or before 28/11/2018

A leading insurance broke is recruiting for the job role below:
Job Role: Under writer
Location: Balarabe Musa Victoria Island
Qualification/Requirement: BSc/HND Insurance with a minimum of 3 years cognate experience in similar role.
Interested applicants should send CV and application to patagwarakwe@yahoo. com

Admin/Fleet Manager

Major role would be to oversee the administrative operations of the business.
The position would also maintain vehicles in order to keep deliveries and distributions on schedule and within established budgets.

Location - Yaba, Lagos

Send CV to This email address is being protected from spambots. You need JavaScript enabled to view it. with role as subject of mail

 

Client: We are hiring Contract Analysts to join our team at Enterprise Business Info Systems. He/she must have excellent computer proficiency, ability to communicate efficiently with customers is key and is required to have a laptop. It is for a duration of 3 months. Minimum qualification required is a B.Sc., HND or OND.
Your main tasks will include performing detailed requirement analysis, documenting processes, and you should have an analytical way of thinking.
Kindly send your CV to This email address is being protected from spambots. You need JavaScript enabled to view it.

Position: Manager, Business Development

• Are you a creative product thinker who loves collaborating across the business?
• Can you investigate and define opportunities or frame business problems with supporting data and analysis?
• Can you solve problem, breaking down complex issues into smaller pieces and work with your stakeholders to solve these issues?
• Can you communicate efficiently and set direction within the business working with senior stakeholders?
• Are willing to act in multiple roles to unblock your team, this might include business analysis, defining customer UX or support with feature testing?
• Are you a self-starter able to turn incomplete, conflicting, or ambiguous inputs into solid action plans?
• Are you technical enough to investigate opportunities, ask good questions about the products and solutions which are being built and to challenge the team where appropriate?

About the role

Business Development Manager identifies market opportunities and develops the right partnerships to take advantage of them. They guide the focus of product strategy and set commercial priorities based on customer impact, marketing insights and financial projections.

Requirements

• A university degree in Marketing, Economics, Management or any related field
• You must have at least three years of experience in mobile financial services telecommunications, finance and product development
• You are technical and can work closely with software engineers in an Agile environment
• You have some experience of taking software products to market
• Must possess strong analytical skills. Expertise in Finance is an added advantage
• Must be proficient in MS Office (MS Word, MS Excel, MS Power Point etc)
• Must have experience in a start-up environment
• Must possess an understanding of the mobile money and digital finance industry landscape within the country

Location
Accra, Ghana
The role will be based in Accra, Ghana office with limited travel.

Please send your application to This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Other Jobs:

Content Operations Specialist

  • Job Type: Full Time  
  • Qualification: BA/BSc/HND  
  • Experience: 2 years
  • Location: Lagos
  • Job Field: Media / Advertising / Branding 

 

We are look for a Content Operations Specialist for our Mobile Internet Division.

Job Description

  • Participate in short- and long-term planning activities; in both online and offline channels to increase user activity and participation.
  • Combine with hot issues & social trends, export creative and effective promotion proposal, gain user growth opportunities for the product with minimum cost.
  • Organize regular user surveys and analyze user demands and convert research findings into actionable results.
  • Synthesizes findings to inform a better understanding of users, give insight into business value, and opportunities.
  • Utilize hot issues & social media trends; export creative and effective promotional proposals, and gain user growth opportunities for the product, with minimum cost.
  • Maintain User relationship, collecting user’s feedback, responding to queries, and give advice for product optimization.
  • Conducts user research using methods thereby classifying users according to peculiarities and making and implementing well-tailored strategies for different user groups and enliven the atmosphere within community.
  • Researches and develops user scenarios to be used during the design and development processes and makes enhancement recommendations as needed.

Required Qualifications and attributes

  • Minimum of a Bachelors’ degree.
  • Have at least 2 years of proven experience in Content Operations and User Experience, related roles.

Required Attributes and Competences

  • MUST RESIDE IN LAGOS
  • Good interpersonal communication skills.
  • Strong Data analysis ability is a preferred.
  • Familiarity with promotional methods and related resources is preferred.
  • Active on social media platforms.
  • Good organizational and analytical skills.
  • Previous event planning experience, especially in a professional capacity.
  • Excellent written and verbal communication skills.
  • Online community management experience
  • Background in customer service or partner management
  • Awareness of local current events/trends is desired.

Method of Application

Interested? Please send your CV to This email address is being protected from spambots. You need JavaScript enabled to view it.

stating the job title as the subject of the email. Only qualified candidates will be contacted.

 

Social Media Specialist

  • Job Type: Full Time  
  • Qualification: BA/BSc/HND  
  • Location: Lagos
  • Job Field: Media / Advertising / Branding  

 

We are looking for a suitably qualified professional to fill the role of Social Media Operations Specialist

  • Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
  • Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
  • Set up and optimize company pages within each platform to increase the visibility of company’s social content
  • Local testing of the web browser, specifying areas for optimization.
  • Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions
  • Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information

Requirements and Qualifications

  • Minimum of a bachelor’s degree in Communications, Marketing, Business, English, Mass Communication or any related/relevant field.
  • Proven working experience in social media marketing or as a digital media role.
  • Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
  • Demonstrable social networking experience and social analytics tools knowledge
  • Adequate knowledge of web design, web development, CRO and SEO
  • Knowledge of online marketing and good understanding of major marketing channels
  • Positive attitude, detail and customer oriented with good multitasking and organizational ability

MUST RESIDE IN LAGOS

Method of Application

Interested? Please send your CV to This email address is being protected from spambots. You need JavaScript enabled to view it.

stating the job title as the subject of the email. Only qualified candidates will be contacted.

 

  • Digital and Social Media Official
  • Job Type: Full Time  
  • Qualification: BA/BSc/HND  
  • Location: Lagos
  • Job Field: Media / Advertising / Branding 

 

Details:

The Digital and Social Media Officer will manage the company’s digital and social media presence in a cohesive way to achieve its marketing goals. S/he will work to ensure high levels of customer engagement.

Functions of the Role

  • Generate, edit, publish and share engaging content daily
  • Create a regular publishing schedule.
  • Update content on the website
  • Implement a content editorial calendar to manage content and plan specific, timely marketing campaigns.
  • Promote content through social advertising
  • Perform research on current benchmark trends and audience preferences
  • Design and implement social media strategy to align with business goals
  • Set specific objectives and report on ROI
  • Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
  • Communicate with followers, respond to queries in a timely manner and monitor customer reviews
  • Oversee social media platforms design
  • Suggest and implement new features to develop brand awareness, like promotions and competitions
  • Stay up-to-date with current technologies and trends in social media, design tools and applications
  • Perform other tasks assigned to you by management

Requirements

  • BSC in any relevant field
  • 2-3 years experience in social media management
  • Must have a portfolio of platforms you have managed

Skills

  • Content creation skill
  • Copywriting skill
  • Communication skill
  • Video editing skill
  • Web management skill
  • Candidates must live on Lekki axis

 

Method of Application

To apply, send resumes to This email address is being protected from spambots. You need JavaScript enabled to view it. 

 

Entry-level Automation Engineer

  • Job Type: Full Time  
  • Qualification: BA/BSc/HND  
  • Location: Lagos
  • Job Field: Engineering / Technical  

 

Details:

Our client, an Home Automation Company based in Lekki is looking to hire an Automation Engineer. The Automation Engineer will work closely with the Automation Supervisor and Automation Assistant. He or she will be responsible for developing project designs, implementation, problem solving, maintaining the required level of quality and stability for projects. He or she will also provide support to customers.

KEY RESPONSIBILITES

  • Develop design, schematics and drawings using SI D-tools, Chief Architect and Microsoft Visio
  • Develop project proposals, bill of materialsand follow-up with clients
  • Assist in troubleshooting issues with company installed systems by visiting customer residences or providing remote support and document resolution actions accordingly in a knowledge base.
  • Perform design prototyping and testing
  • Write user manuals, procedures and workflows to communicate steps for implementing routine and repetitive tasks.
  • Provide timely and detailed status updates
  • Visit customer residences to resolve incidents or provide online remote support
  • Follow-up, manage and train dealers on all aspects of company product portfolio.
  • Analyzes, tracks, and reports on product issues and maintains documentation on project issues and defect metrics
  • Perform product research and stay abreast of technology and industry trends and communicate same to management
  • Create, document and review data sheets, architecture diagrams and schematics for products from different manufacturers.
  • Propose improvement initiatives for management’s consideration
  • Work closely with the Automation Supervisor to carry out tasks as required by management
  • Prepare and send report to the Automation Supervisor
  • Other special projects and tasks as assigned
  • Applicants must possess a  BSc/BA in Electrical Engineering, Computer Science or any related field.

Method of Application

To apply, send resumes to This email address is being protected from spambots. You need JavaScript enabled to view it. 

 

  • IDP Case Management Officer
  • Job Type: Full Time  
  • Qualification: BA/BSc/HND   MBA/MSc/MA  
  • Experience: 4 years
  • Location: Adamawa, Gombe, Taraba, Yobe
  • Job Field: NGO/Non-Profit  

 

Band:            5

Department:  Global Fund Malaria Project

Reports To:   GF Malaria Program Officer

Location:        Adamawa, Gombe, Yobe and Taraba

Full JD Links:   https://goo.gl/bJFg6W

 Background

In Nigeria, CRS is the principal recipient (PR) of the Global Fund (GF) Malaria grant from 1st January 2018 to 31st December 2020. As PR, CRS will partner with the National Malaria Elimination Program (NMEP), 3 subrecipients (SRs), various state governments, malaria partners and stakeholders, to build on current level of achievements by the RBM partnership in-country and contribute to the attainment of the goals and objectives of the NMSP 2014-2020 by providing technical support to State Ministries of Health/ State Malaria Elimination Programs (SMoH/SMEPs). As part of the grant, resources have been earmarked to reach out to vulnerable persons and populations-at-risk in line with addressing gender and human rights issues. The vulnerable persons include internally displaced persons (IDPs) who have been displaced because of insurgency in North East (NE) Nigeria. Four of the 13 supported states are within the NE zone including Adamawa, Yobe, Gombe and Taraba. CRS conducted a needs assessment for IDPs and host communities in these 4 NE states, the results of which were used to develop an IDP Malaria Response Strategy in North East Nigeria. 

To ensure optimal implementation of the malaria intervention for maximum impact on IDPs, the strategy includes the engagement of full time staff who will be fully focused on the various aspects of the strategy. To this end, CRS will engage 1 staff for a two-year period in each of the 4 states. All staff will be supported by the GF Malaria technical leads on the grant. Below are the job descriptions for the Case Management Officer

Job Summary:

S/he will lead on partnership and collaboration in the state for the strategy implementation, working with all the relevant government agencies, UN humanitarian partners (UN/OCHA, IOM, UNICEF, UNHCR), WHO, ICRC/IFRC, other NGOs, and any other relevant stakeholders. The case Management officer will coordinate GF Malaria IDP activities and engage closely with the IDP leadership in the state. In addition, S/he will develop close working relationships with the IDPs and their host communities across the state to monitor the activities of the IDP CORPs. S/he will be a member of the humanitarian coordinating mechanism in the state (the Camp Coordination Cluster and the Health Sector Coordination Cluster) to maximize opportunities for collaboration. S/he will report to the Program officer, GF Malaria Project with technical oversight from all Unit Heads. S/he will also have a close working relationship with SR staff in the state.

Specific Job Responsibilities:  

  • Coordinate implementation of IDP malaria intervention strategy in the state.
  • Establish and maintain smooth working relationships with all relevant stakeholders including IDP leadership in the state.
  • Liaise closely with government and other humanitarian partners to ensure that all IDPs and host communities are reached with appropriate Malaria interventions.
  • Lead the engagement of IDP CORPs to implement Community Case Management (CCM) and Social, Behavioral, Change Communication (SBCC) intervention strategies, working closely with IDP leaders and other stakeholders.
  • Adapt CCM curriculum and SBCC tools for use in Malaria intervention in emergency programming.
  • Work closely with Program Manager, State Malaria Elimination Program to ensure optimal and prompt implementation of all project activities.
  • Ensure that IDP Malaria interventions are implemented in line with national guidelines.
  • Build the capacity of implementing personnel in emergency Malaria intervention and data management.
  • Work closely with CRS Head of Office Yobe and the CRS Security Team to ensure all security protocols are followed and the safety of staff and project resources are maintained as a priority.
  • Ensure that IDP malaria response strategies are implemented according to with donor guidelines within the state.
  • Ensure collection of high-quality, reliable and timely data to monitor IDP program activities. 

Qualifications and Experience:

  • M.D/MBBS/Health Sciences Degree required.
  • Minimum of 4 years post-NYSC relevant experience in public health with a strong preference for candidates with malaria programming experience.  
  • Experience working in IDP health programme will be an added advantage.
  • Experience with, and a demonstrated commitment to, community-based approach to development in an emergency setting. 
  • Experience with GF Malaria/HIV/TB project will be a plus. 
  • Fluency in Hausa is a necessary requirement.

Qualities and Skills

  • Previous M&E experience will be an advantage
  • Excellent analytical and information seeking skills, and good decision-making skills.
  • Ability to interface with multiple stakeholders, representatives, and partners in a professional manner.
  • Ability to work both in a team and independently.
  • Ability to transfer knowledge through formal and informal training/mentoring.
  • Strong inter-personal and public relations skills.
  • Ability to travel frequently to the IDP sites within the assigned state

 Key working relationships:

 Internal: CRS GF Malaria Chief of Party (CoP), Deputy Chief of Party (DCoP), Senior Program Manager, Senior Manager Vector Control, Senior Manager M&E, Senior Manager SCM, Program Officer, Deputy Country Representative (DCR) Health/Agric, DCR North East, HoO Yobe, Security Manager, and North-East team.

External: SR staff, SMEP Program Managers, State Primary Health Care Agency (SPHCDA), State LMCU Coordinators, LGA LMCU Coordinators, Humanitarian Coordinating Mechanisms (such as Camp Coordination cluster and Health Sector Coordination cluster), UN/OCHA, IOM, Nigerian Red Cross, WHO, IDP Leaders, other I/NGOs working with IDPs in the state. 

 

Method of Application

Interested candidates should download the CRS Application Form using the link, fill and send with a detailed resume as one document in pdf indicating position being applied for and the Job Ref Code as the subject of the application

Completed applications are to be sent to This email address is being protected from spambots. You need JavaScript enabled to view it. Deadline for submission is COB (i.e. 5:00pm), December 4, 2018.

Equal Opportunity:

“CRS is an equal –opportunity employer and does not discriminate based on race, color, religion, etc.

Qualified women are strongly encouraged to apply”.

Statement of Commitment to Protection:

‘’CRS’ recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation’’

 

Senior Manager, MEAL

  • Job Type: Full Time  
  • Qualification: BA/BSc/HND  
  • Experience: 7 years
  • Location: Abuja
  • Job Field: NGO/Non-Profit  

 

Band:              9

Department:   Global Fund Malaria Program

Reports To:    Chief of Party

Location:        Abuja, Nigeria.

Job Ref Code: SMM211118

Full JD Links:  https://goo.gl/HQ5uUE

 Project Background:

CRS has a long and rich history of collaboration with the Global Fund to Fight AIDS, Tuberculosis and Malaria (Global Fund). Since 2003, CRS has been awarded over $290 million in Global Fund resources to implement programs in 27 countries. In Nigeria, CRS is a sub-recipient (SR) on the Global Fund HIV and Malaria grants and will assume the role of principal recipient (PR) for the Global Fund Malaria grant starting January 2017. As PR, CRS will partner with the National Malaria Elimination Program (NMEP), various state governments and malaria partners and stakeholders to coordinate the 2017 long lasting insecticide treated nets (LLIN) mass campaigns in 6 states.  CRS will also oversee an SR and support a range of malaria treatment and prevention services at the state level.

Job Summary:

The Monitoring, Evaluation, Accountability & Learning (MEAL) Senior Manager will provide leadership on all monitoring, evaluation, accountability and learning (MEAL) activities to the CRS Global Fund Malaria program; ensure that the project documents progress and achievement of stated objectives; and provide accurate and timely reports to Global Fund and relevant entities of the Government of Nigeria (GON). The MEAL Senior Manager reports to the Chief of Party and is accountable for all the monitoring and evaluation, accountability, learning and documentation of technical project related activities, results and program quality.

Specific Job Responsibilities:

Monitoring and Evaluation

  • Ensure collection of high-quality reliable and timely data by the SRs to monitor program activities and evaluate progress towards achievement of program objectives and targets.
  • Lead the preparation of M&E/program-related reports on Key Performance Indicators (KPIs) by CRS to the donor and Federal Ministry of Health.
  • Ensure that CP MEAL Coordinator and Regional/HQ technical team review all reports/submissions before they are sent to the Global Fund Country Team or Federal Ministry of Health/NMEP.
  • Support NMEP and implementers to prepare for the quarterly/annual Program Review meetings with Global Fund Country Team.
  • Lead development of the program’s M&E plans and procedures. Ensure plans are adhered to and in line with national M&E strategies, health information management systems, and CRS MEAL Policies and Procedures.
  • Work closely with CP MEAL Coordinator and CARO RTA MEAL to ensure that GF Malaria grant aligns with CRS MEAL Policies and Procedures, and meets all audit requirements
  • Develop and continually update the M&E Operational Manual to ensure all M&E-related documents, processes and tools are organized, up-to-date, and accessible. 

Accountability

  • Support CRS GF Malaria grant staff to engage key populations & beneficiaries in monitoring and evaluating project’s performance and incorporate participatory methods into M&E systems.
  • Orient program staff and SRs on the basic principles and practices of beneficiary accountability.
  • Lead the development and implementation of feedback and response channels to reflect the preferences of community members and beneficiaries.

Key Working Relationships:

 Internal: CRSGlobal Fund Malaria Team, CP MEAL Coordinator, Program Quality (PQ) Director, Deputy Country Representative Health/Agric, Country Representative, Head of Finance & Grants and Finance team, Head of Supply Chain and Procurement team, CARO RTA MEAL, Regional and Senior Technical Advisors, Deputy Regional Directors for PQ and MQ, GFSU.

External: Global Fund’s Fund Portfolio Manager and Nigeria Country Team, Sub-Recipients, State Malaria Elimination Programs (SMEP)/State Ministries of Health (SMOH), National Malaria Elimination Program (NMEP) within the Federal Ministry of Health (FMoH), Technical and Financial Partners, partner health facilities, Local Fund Agent (LFA), WHO, Auditors.

Qualifications and Skills:

  • Degree in M&E, a health-related discipline and/or master’s degree in Public Health.
  • Minimum of 7 years of experience monitoring and evaluating health programs and providing technical assistance to government and non-government partners in complex donor funded health program (Global Fund experience preferred, developing country setting preferred).
  • 3 to 5 years of supervisory experience, excellent partnership and interpersonal skills to work in a team environment with dependable ability to dialogue, network, and work effectively with senior managers of local and international institutions
  • Knowledge of national health management information systems, strategies and tools in Nigeria; familiarity with DHIS2.0 platform highly desired
  • Demonstrated experience with collection/analysis of epidemiological data
  • Understanding of principles and current approaches to M&E for health programming, including knowledge of both quantitative and qualitative methods
  • Familiarity with beneficiary accountability mechanisms
  • Must be familiar with and committed to gender equity in programming and management practices
  • Proficiency in database development/management, and skills in analyzing, interpreting and communicating data and information to various stakeholders
  • Experience using ICT4D for data collection
  • Significant experience in conducting quantitative and qualitative assessments and surveys

Disclaimer Clause: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position, kindly use the link provided for accessing the various JD for the position.

Method of Application

Interested candidates should download the CRS Application Form using the link, fill and send with a detailed resume as one document in pdf indicating position being applied for and the Job Ref Code as the subject of the application

Completed applications are to be sent to This email address is being protected from spambots. You need JavaScript enabled to view it. Deadline for submission is COB (i.e. 5:00pm), December 4, 2018.

Equal Opportunity:

“CRS is an equal –opportunity employer and does not discriminate based on race, color, religion, etc.

Qualified women are strongly encouraged to apply”.

Statement of Commitment to Protection:

‘’CRS’ recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation’’

 

Program Manager II

  • Job Type: Full Time  
  • Qualification: MBA/MSc/MA  
  • Experience: 8 years
  • Location: Borno
  • Job Field: NGO/Non-Profit  

 

Band:                         9

Department:             Programs

Reports To:               Director of Early Recovery & Resilience (DERR)

Location:                    Borno, Nigeria

Full JD Link:              http://bit.ly/2qNUPY0  

Job Summary:

As Program Manager, you will provide overall leadership to the STaR Nigeria project team and be responsible for the overall management of the project including the quality of programmatic implementation (including monitoring, evaluation and learning) and administrative elements of the project to serve the poor and vulnerable. You are responsible for ensuring that project results are achieved on time and on budget, including strategies for phase out and sustainability, and that the budget is consumed as planned. As a senior leader, you will proactively manage security and mitigate security risks.

Education and Experience:

  • Minimum of master’s degree in Agriculture, Health, Development Studies or related field
  • At least 8 years of working experience in agriculture, development or food security programs – including focus on at least one of the following sectors – agriculture, health, livelihoods, nutrition, or governance/peacebuilding
  • Proficiency in Microsoft Office suite, including Word, Excel and Outlook
  • Experience with participatory methods and partnerships
  • Excellent English language oral and written communication, training and facilitation skills. Fluency in Hausa and/or Kanuri language is an added advantage as well as experience with northern Nigerian context.
  • Proven experience in analyzing gender and applying gender-responsive methods to project implementation.
  • Understanding of faith-based organizations and capacity-building in local partnerships
  • Experience in staff development and partner capacity
  • Understanding of KFW (or German Government) grant provisions, policies and guidelines, including reporting requirements will be an added advantage.

 

 

Method of Application

Interested candidates should download the CRS Application Form using the link, fill and send with a detailed resume as one document in pdf indicating position being applied for and the Job Ref Code as the subject of the application

Completed applications are to be sent to This email address is being protected from spambots. You need JavaScript enabled to view it. Deadline for submission is COB (i.e. 5:00pm), December 4, 2018.

Equal Opportunity:

“CRS is an equal –opportunity employer and does not discriminate based on race, color, religion, etc.

Qualified women are strongly encouraged to apply”.

Statement of Commitment to Protection:

‘’CRS’ recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation’’

 

Infrastructure Specialist

  • Job Type: Full Time  
  • Qualification: BA/BSc/HND  
  • Experience: 5 years
  • Location: Borno
  • Job Field: NGO/Non-Profit  

 

Band:              8

Department:  Programs

Reports To:   Director of Early Recovery and ResilienceProgram Manager II – StaR (dotted line)

Location:         Borno Nigeria

Job Ref Code:    IFS211118

Full JD Link:    http://bit.ly/2zQB59W

Job Summary:

Working closely with the STaR Program Manager for STaR, the Infrastructure Specialist will be overall responsible for the design and construction of all infrastructure projects planned under the STaR project.  The post holder will similarly be responsible for managing the vendors / construction companies selection process; third party monitoring processes; the cash-for-work (CFW) program; adherence to both KFW and Government of Nigeria construction policies and legislation; and, the safety of construction teams and users of constructed infrastructure.  The post holder will be responsible for environmental impact assessment and activities to mitigate against environment degradation. 

Education and Experience:

  • Critical: Experience in legislation and policies that govern construction and infrastructure development in Nigeria;
  • Critical: Through understanding of Nigeria Government MDAs that regulate construction and infrastructure. 
  • Critical: At least 5 years hands-on experience in managing construction projects.
  • Essential: Bachelor’s degree in civil engineering or relevant field.
  • Essential:  Excellent verbal, interpersonal and written communication skills in English.
  • Added advantage:  Knowledge of Hausa and / or Kanuri.
  • Added advantage:  Experience in contracting especially with private sector actors.
  • Added advantage:  Experience in the not-for-profit sector / government
  • Added advantage:  Hands on experience in development construction designs / drawings, structural designs and, bills of quantities
  • Added advantage: Proficiency in construction software, use of Microsoft Office suite, including Word, Excel, PowerPoint and Outlook.

 

Method of Application

Interested candidates should download the CRS Application Form using the link, fill and send with a detailed resume as one document in pdf indicating position being applied for and the Job Ref Code as the subject of the application

Completed applications are to be sent to This email address is being protected from spambots. You need JavaScript enabled to view it. Deadline for submission is COB (i.e. 5:00pm), December 4, 2018.

Equal Opportunity:

“CRS is an equal –opportunity employer and does not discriminate based on race, color, religion, etc.

Qualified women are strongly encouraged to apply”.

Statement of Commitment to Protection:

‘’CRS’ recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation’’

 

Social Cohesion Officer

  • Job Type: Full Time  
  • Qualification: BA/BSc/HND  
  • Experience: 3 years
  • Location: Borno
  • Job Field: NGO/Non-Profit  

 

Band:                        7

Department:             Programs

Reports To:              Program Manager II

Location:                 Borno, Nigeria

Full JD Link:             http://bit.ly/2PrCi2l

 Job Summary:

The Social Cohesion Officer (SCO) will be responsible for peace building, conflict mitigation and re-integration activities in the STaR project.  This position will work across all sectors and coordinate closely with other CRS colleagues to ensure that CRS activities abide by ‘Do No Harm’ principles; that CRS contributes to the repair of the social fabric; and, that CRS programming protects the rights of the most vulnerable groups.  This position requires close interaction with community members and local governance structures.  This position requires a down-to-earth, outgoing person that can quickly conceptualize and react to his / her environment.  Personal security awareness and tactful communication is essential for the position holder’s security and CRS’ reputation.

Education and Experience:

  • Critical: Outgoing personality with local language skills and advanced level of intra and inter-personal communication.
  • Critical: Advanced security awareness and experience in similar environment. 
  • Essential: Bachelor’s degree in political sciences, administration or relevant field or equivalent experience.
  • Essential: Minimum 3 years of experience in management of governance projects in developing countries.  Experience in Nigeria and particularly the North East will be a bonus.
  • Essential: Demonstrated experience in designing governance trainings and establishing governance structures at both the community and government levels.
  • Essential: Strong team player with the ability to take initiative and work well independently.
  • Essential:  Excellent verbal, interpersonal and written communication skills in English, Hausa and Arabic.
  • Added advantage: Proven experience in working closely with government MDAs in Nigeria. Thorough understanding of the Nigerian Government structure at the National, State and LGA levels.
  • Added advantage: Ability to exercise good judgment, discretion, tact, and diplomacy.
  • Added advantage: Proficiency in the use of Microsoft Office suite, including Word, Excel, PowerPoint and Outlook.

 

Method of Application

Interested candidates should download the CRS Application Form using the link, fill and send with a detailed resume as one document in pdf indicating position being applied for and the Job Ref Code as the subject of the application

Completed applications are to be sent to This email address is being protected from spambots. You need JavaScript enabled to view it. Deadline for submission is COB (i.e. 5:00pm), December 4, 2018.

Equal Opportunity:

“CRS is an equal –opportunity employer and does not discriminate based on race, color, religion, etc.

Qualified women are strongly encouraged to apply”.

Statement of Commitment to Protection:

‘’CRS’ recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation’’

 

MEAL Officer

  • Job Type: Full Time  
  • Qualification: BA/BSc/HND  
  • Experience: 3 years
  • Location: Borno
  • Job Field: NGO/Non-Profit  

 

Band:                         7

Department:             Programs

Reports To:               Program Manager II – StaR, MEAL Manager (dotted line)

Location:                  Yola, Nigeria

Job Ref Code:           MEAL211118

Full JD Link:             http://bit.ly/2K5nMaB

Job Summary:

The MEAL Officer will manage, strengthen, and provide strategic guidance on STaR’s Monitoring, Evaluation, Accountability and Learning (MEAL).  S/he will supervise MEAL activities across all sectors including periodic assessments / surveys and routine gathering of project implementation information collection; s/he will create efficient systems for accountability to beneficiaries, donors and other stakeholders; s/he will collate and archive project documentation; build capacity of project staff to enable them meet STaR MEAL requirements; s/he will foster cross-learning among projects; and, s/he will work closely with the Program Manager to meet KFW and CRS reporting requirements.

Education and Experience:

    • Thorough understanding and application of international accountability frameworks.
    • Advanced understanding of MEAL standards used by major donors including USAID, Government of Germany, DFID and EU.
    • Bachelor’s degree in Information Sciences, Monitoring and Evaluation or relevant field or equivalent experience.
    • Minimum 3 years of experience in a senior MEAL role and on an institutional donor grant of not less than Euros 3M per year.
    • Demonstrated experience in planning and delivering effective trainings.
  • Strong team player with the ability to take initiative and work well independently.
    • Excellent verbal, interpersonal and written communication skills in English.
  • Proficiency in the use of Microsoft Office suite, including Word, Excel, PowerPoint and Outlook.
  • Knowledge of Hausa and Kanuri is an added advantage.
  • Knowledge of CRS MEAL standards and policies.
  • Prior experience in a similar position in the Northeast Region of Nigeria.

 

Method of Application

Interested candidates should download the CRS Application Form using the link, fill and send with a detailed resume as one document in pdf indicating position being applied for and the Job Ref Code as the subject of the application

Completed applications are to be sent to This email address is being protected from spambots. You need JavaScript enabled to view it. Deadline for submission is COB (i.e. 5:00pm), December 4, 2018.

Equal Opportunity:

“CRS is an equal –opportunity employer and does not discriminate based on race, color, religion, etc.

Qualified women are strongly encouraged to apply”.

Statement of Commitment to Protection:

‘’CRS’ recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation’’

 

Grant Specialist

  • Job Type: Full Time  
  • Qualification: BA/BSc/HND  
  • Experience: 5 years
  • Location: Borno
  • Job Field: Finance / Accounting / Audit  

 

Band:                         

Department:             Operations

Reports To:               Awards Management OfficerGrants Manager – StaR (dotted line)

Location:                    Borno, Nigeria

Job Ref Code:              GS211118

Job Summary:

The Grants Specialist will ensure that the STaR project complies with KFW regulations and CRS Agency’s Finance Policies and Procedures especially focusing on the principle of stewardship.  This position is overall in charge of financial management on the STaR project in Nigeria.

Education and Experience

  • Minimum Bachelor’s degree in business, accounting, finance or related field plus a qualification in accounting (ICSA/ACCA or equivalent);
  • At least 5 years’ experience in financial management for development/humanitarian projects;
  • Extensive financial and grant management experience working with non-governmental organization sub-recipients and other sub-grantees
  • Familiarity with German Government (KFW, BMZ, GFFO) financial regulations, policies and practices; OR experience working at a senior level on a DFID/EU/ECHO-funded grant;
  • Knowledge of Sun Systems financial accounting package or similar financial management and reporting software;
  • Flexibility to work both in a team and independently;
  • Proficiency in Microsoft Office suite, including Word, Excel and Outlook;
  • Full professional proficiency in spoken and written English;

 

Method of Application

Interested candidates should download the CRS Application Form using the link, fill and send with a detailed resume as one document in pdf indicating position being applied for and the Job Ref Code as the subject of the application

Completed applications are to be sent to This email address is being protected from spambots. You need JavaScript enabled to view it. Deadline for submission is COB (i.e. 5:00pm), December 4, 2018.

Equal Opportunity:

“CRS is an equal –opportunity employer and does not discriminate based on race, color, religion, etc.

Qualified women are strongly encouraged to apply”.

Statement of Commitment to Protection:

‘’CRS’ recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation’’

 

Accountability Assistant

  • Job Type: Full Time  
  • Qualification: OND  
  • Location: Borno
  • Job Field: NGO/Non-Profit  

 

Band:                         4

Department:             Programs

Reports To:               Accountability Officer  

Location:                   Borno, Nigeria

Full JD Link:             http://bit.ly/2B8zVIJ

 Job Summary:

You will provide service in the day-to-day delivery of responsive, effective and efficient feedback mechanism in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. You will provide consistent and high-quality service and contribute to the proper handling of beneficiaries 'feedback and complaints to help ensure operational effectiveness in support of high-quality programming.

Education and Experience

  • High School Diploma required. Professional diploma/Certificate or courses in Administration preferred.
  • Experience working in an office environment in a clerical or administrative role. Experience with a local or international NGO a plus.
  • Additional education may substitute for some experience.
  • Experience with typing/word processing, data entry into online databases and forms, and working with various office equipment.
  • Experience in MS Office package (Excel, Word, PowerPoint, Visio) and information management systems. Proficient in Word.

Method of Application

Interested candidates should download the CRS Application Form using the link, fill and send with a detailed resume as one document in pdf indicating position being applied for and the Job Ref Code as the subject of the application

Completed applications are to be sent to This email address is being protected from spambots. You need JavaScript enabled to view it. Deadline for submission is COB (i.e. 5:00pm), December 4, 2018.

Equal Opportunity:

“CRS is an equal –opportunity employer and does not discriminate based on race, color, religion, etc.

Qualified women are strongly encouraged to apply”.

Statement of Commitment to Protection:

‘’CRS’ recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation’’

 

  • Human Resource Administrative Officers
  • Job Type: Full Time  
  • Qualification: BA/BSc/HND  
  • Experience: 3 years
  • Location: Abuja
  • Job Field: Administration / Secretarial  Human Resources / HR  

 

Starting date: as soon as possible
Direct Line Manager: HR Head of Department

Objective 1

  • Support the implementation of comprehensive HR policies and procedures, and remains compliant with local labor laws

Tasks & Responsibilities:

  • In close collaboration with the HR Head of Department, support with the following:
  • Provide input in the development and implementation of an annual HR strategy for the mission.
  • Act as the focal point for the implementation and roll out of HR policies
  • Review the mission Internal Regulations annually, ensuring that it is compliant with the Action Against Hunger policies, local labor and tax laws.
  • Monitor the mission activities and ensure teams remain compliant with HR policies and procedures.
  • Provide support to the HR HOD to oversee staff management issues that require informal or formal disciplinary action, ensuring each incident is appropriately documented.
  • Provide support to oversee management of personnel law-suits.
  • Liaise with local labor authorities, as required.
  • Provide support to prepare or review HR requirements in all project proposals;
  • Liaise with other NGOs working in country to compare policies and establish best practices.
  • Review the mission Internal Regulations annually, ensuring that it is compliant with the Action Against Hunger, local labor and tax laws.

Objective 2

  • Provide support to ensure HR administration is accurately maintained as per Action Against Hunger and local regulations - Personnel files, employment contracts and organograms, immigration activities etc.

Tasks & Responsibilities:

  • Accurate and organized filing system for all staff personnel files;
  • Enrolment/registration of new staff and update details of existing staff for the health insurance;
  • Creation and printing of staff ID cards for all new joiners and internal transfers in the mission;
  • Ensuring that all staff have valid employment contracts and in preparing and monitoring the details of all local labor contracts;
  • Managing travel, visas, work authorizations for expatriate staffs;
  • Managing and facilitating travels, arrival and departure of international staff in and out of the country;
  • Liaise with the bases and Abuja counterpart in order to keep up-to-date the country organization charts;
  • Represent Action Against Hunger to local government authorities as well as to the Ministry of Budget and National Planning and Immigration;
  • In coordination with the HR HOD and CD support medical evacuations from the mission.

Objective 3

  • Support in overseeing the Payroll and Benefits Administration for the mission

Tasks & Responsibilities:

  • Ensuring that the following core Action Against Hunger HR tools are applied to the mission salary structure:AAH Classification Grid, AAH Salary Scale and AAH Seniority rules.
  • Work closely with HR HOD to provide support to periodically review the salary scale to ensure it remains competitive with other local organizations and responding to increases/decreases in the local cost of living and under taking necessary assessments.
  • Supervise the preparation of national staff payroll including salaries, special allowances, and social security contributions.
  • Assist with the monthly review and first phase of validation of each base payroll updates and timekeeping of payroll activities
  • Oversee the collection and collation of timesheets for all international staff on mission, and ensure upload on HQ.
  • Review leave entitlements (annual leave, R&R, sick leave, etc.) before HR HOD’s approval for any expat or national staff takes requested leave;
  • Ensuring all taxes and social security contributions are correctly calculated and filed with the relevant governmental authority as per the required schedules;
  • Administrating the benefits and insurance program for national staff, ensuring compliance with local labor regulations. Works with local partner agencies to identify and maximize best coverage using existing resources and budgets;
  • Evaluating the risks related to changes in salary and benefits policies.

Objective 4

  • Support in communicating HR matters both internally and externally in a timely manner

Tasks & Responsibilities:

  • Compile and submit a monthly HR report to the HR- HOD;
  • With support from the HR-HOD develop the HR content for briefings and inductions;
  • Delivering the on-boarding process to all new staff which includes the submission of Objectives from all bases;
  • Delivering exit interviews to leavers at certain levels for the capital and roll out to the bases. Submit information to the HR-HOD and Management;
  • Represent Action Against Hunger and support the logistics department to negotiate with all HR-related suppliers – insurance providers, hotel, travel agent, meeting venues, etc.;
  • Preparing HR summaries for donor reports, as required.

Objective 5

  • Supervise and manage staff under your responsibility

Tasks & Responsibilities:

  • Provide day-to-day management of staff directly under his/her responsibility;
  • Set objectives with staff under his/her direct management, and appraise their performance in accordance with ACF performance management policies, identifying areas where they require support and capacity building;
  • Ensure that all HR policies and procedures are followed for staff directly under his/her responsibility
  • Oversee and provide support to the team ensuring an accurate and organized filing system for all HCNs personnel files; Enrolment/registration of all HCN new joiners and update details of existing staff for the health insurance; Creation and printing of staff ID cards for all new joiners and internal transfers in the mission; guest house

Objective 6

  • Additional responsibilities

Tasks & Responsibilities:

  • Train HR managers on best practices, new policies, roll out new plans;
  • Support field teams or fill gap of HR manager if required;
  • Conduct or support HR audit in the field and at least do HR spot checks;
  • This job description is not intended to be all inclusive and the employee will also perform other related tasks as required and responsible for reporting and communication of progress and achievement of the specific assigned task;
  • The HR Admin Manager should be flexible and adaptable with regards to the implementation of the daily work/activities;
  • The HR Admin Manager is expected to conduct all duties in a professional manner following Action Against Hunger Nigeria mission staff regulations and charter.

Internal & External Relationship
Internal:

  • HR HOD - direct line management, exchange of information, coordination, collaboration;
  • Capital and  base HR team - exchange of information, coordination, collaboration;
  • Direct Line Manager- Pay roll Officer, HR Mobility Officer, HR Assistant;
  • Logistics - exchange of information and collaboration for selection and contracting of HR-related suppliers;
  • Finance - exchange of information and collaboration for HR cash requests.

External:

  • Local governmental and non-governmental partners : exchange of information, coordination;
  • External suppliers - review and selection, contract negotiation, exchange of information.

Reporting Responsibilities
Line managed by HR HOD:

  • Monthly HR report and statistics to HR HOD;
  • Bi- weekly HR updates;
  • Annual review of Internal Regulations;
  • Life and Health Insurance Tracker in collaboration with the HR Officer;
  • Staff Management Trackers.

Position Requirements

  • University degree in relevant disciplines (human resources, business administration, international relations, social sciences etc.). Relevant master’s degree and additional human resources; professional training an advantage.
  • At least 3 years’ relevant experience as an HR professional in international NGO context
  • Background/familiarity with emergency;
  • Humanitarian field experience, preferably as a member of a country management team
  • Strong knowledge of management, recruitment, payroll & benefits management, training & development, and team management;
  • Understanding of national labor law and employment norms and practices;
  • Excellent verbal and written communication skills, with experience communicating in different cultural work environments & with a wide diversity of culture;
  • Approachable, diplomatic, respecting confidentiality, and able to work effectively in diverse, cross-cultural teams in a complex, multi-site work environment;
  • Computer literacy including all Microsoft Office programs (Word, Excel, PowerPoint, Outlook)
  • Highly organized, detail oriented and able to work under pressure;
  • Disciplined, rigorous, self-motivated and able to set and meet deadlines, work autonomously and arrive at decisions and conclusions with minimal guidance, and within timeline;
  • Capacity for analysis, synthesis and reporting of large amounts of information;
  • Commitment to Action Against Hunger charter and values.

 

    Click here to apply

 

Access and Security Coordinator (National)

  • Job Type: Full Time  
  • Qualification: BA/BSc/HND  
  • Experience: 5 years
  • Location: Borno
  • Job Field: Security / Intelligence  

 


Location: 
Maiduguri, Borno
Job type: Full Time
Contract duration: 6 months (with possibility of extension)
Start date: January 2019
Direct Line Manager: Country Director

Job Summary

  • The position will work with the country management team to ensure that organizational security policies and procedures are responsive to the context, adequate and known to staff, and provide advice on humanitarian access processes and approaches in close coordination with program teams.
  • Under the supervision of the Country Director, the Access and Security Coordinator is responsible for conducting analysis on security trends, advise, update, and implement the mission security management plan.
  • The position will streamline humanitarian access approaches in line with humanitarian principles, humanitarian needs and Action Against Hunger strategy in country.
  • The successful candidate will conduct onsite training for staff, facilitate the development and implementation of appropriate plans, standard operating procedures and contingency plans, provide expert humanitarian security and access advice to all levels of staff in the country office including access negotiations and mediation, context and conflict analysis, advisories, and incident management.

Objective 1 - Safety and Security Management Planning:

  • Provide technical support to the CD on all policies, procedures, guidelines and planning for staff safety, operational security and program continuity;
  • Collaboratively evaluate, review and support the update of Security Risk Analysis and associated security management plans for ACF Nigeria. Reference and ensure compliance to ACF Security Management Framework within the SMP and all annexes inclusive of gender security components.
  • Work with CD and Area/Field Coordinators to develop, consolidate and implement operating procedures and contingency plans;
  • Evaluate, review and update the hibernation and evacuation plans for all ACF offices and residences in Nigeria and ensure that the practical preparations are in place and known to all staff involved;
  • Conduct risk assessments of contracted and prospective offices and residences. Follow up on actions to be taken to ensure compliance with safety and security standards.
  • Undertake continual assessments of equipment, and the protocols by which that equipment is used, to ensure that minimal conditions for security are being met.
  • Provide and implement best possible solutions for use of equipment to facilitate communication between staff, including here proposing safe alternative means of communication and equipment.

Objective 2 - Humanitarian Access Management:

  • Develop ongoing relationships with local authorities as needed and other power brokers within Nigeria.
  • Work to ensure that Action Against Hunger, its mission and work in the areas of operations is known and accepted.
  • Work to encourage stakeholders to work with Action Against Hunger in ensuring that staff and programs are safe and allowed to continue humanitarian activities in Nigeria.
  • Provide technical input and advice in assessments to consider new Action Against Hunger programs in new geographic areas.
  • In coordination with Country Director, DCD, and Area/Technical Coordinators, liaise with relevant security actors e.g., NGO Security Focal Point, other NGO security coordinators, UNDSS contacts, local community stakeholders, Governors, etc.

Objective 3 - Monitoring, Analysis and Supervision:

  • Identify, establish and manage context appropriate approach ensuring the safety of  Action Against Hunger facilities.
  • Compile and submit monthly security reporting that track incidents and trends within the Action Against Hunger area of operation. Submit contextual updates as needed to the Country Director.
  • Work closely with Action Against Hunger teams in field offices in Nigeria to ensure all incidents and accidents are followed up with an official written report, which is then shared with relevant stakeholders and filed appropriately.
  • Collect and compile all security reports for Action Against Hunger Nigeria.

Objective 4 - Security & Access Training and Orientation:

  • Provide a development plan with precise capacity building method to the Safety and Security team.
  • Provide regular trainings for ACF staff on security alert, prevention and response. Training(s) may include Standard Operational Procedures (SOPs); Contingency Plans (CPs); Security Management; Incident Reporting; Prevention and Response Mechanisms; Communications protocols, etc.
  • Working with the HR focal point on reviewing, updating the ACF Nigeria Security Information package for new hires and visitors.

Objective 5 - HR Management:

  • Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions including staff development plans.
  • Lead with commitment, integrity and adhere to Global Standards for Professional Conduct.

Internal & External relationships
Internal:

  • Direct Line Manager : Country Director;
  • Technical Supervisor: Security Officer HQ;
  • Line Manage: Safety and Security manager (s) at the bases;
  • Technical advisory: Safety and security officers in the field and staffs in charge of security management in the field (Area/Field Coordinator, Head of bases); Logistic Coordinator.

External:

  • Other INGOs and UN Agencies;
  • Local authorities;
  • Various security forums.

Reporting Responsibilities

  • Weekly and monthly situation reports and security analysis;
  • Field security assessment report (when needed);
  • Field visit reports (when needed);
  • Security Plans development / review (twice a year minimum, or when necessary following context evolution).

Position Requirements

  • A minimum of 5 years of non-profit or NGO work experience within international humanitarian assistance programs with demonstrated capabilities in planning, organizing and executing humanitarian security operations in the field;
  • Understanding the humanitarian principles, code of conduct and specific sub-sector work linked to NGO field and operations contexts;
  • Advanced knowledge in communications technology, including, satellite communications, cell phone mediums, etc;
  • Strong experience as a trainer; ability to develop, implement, facilitate and impart learning to a wide range of audiences;
  • Ability to gain a precise understanding of the various local, regional, country and international policies, operational positions and interactions, providing clear dynamic briefings and analysis of given and unfolding security and political situations when they occur;
  • Nigeria or Regional experience strongly preferred;
  • Appropriate security management training;
  • Previous NGO security management is mandatory;
  • Written and verbal English mandatory.

Preferred:

  • Competency in field based communications systems such as HF Codan, Motorola VHF, Thuraya, satellite and internet systems.

 

      Click here to apply

  • Customer Care Agent
  • Job Type: Full Time  
  • Qualification: BA/BSc/HND  
  • Location: Lagos
  • Job Field: Customer Care  

 

Job Description

  • Build customer interest in the service and product offered by the company
  • Educate customer on new and existing products on the network
  • Effective and professional Brand cross selling of company products & services
  • Deliver world class customer service by cross selling with vibrancy and personal confidence
  • Provide accurate product information and serve as a knowledgeable resource for customer
  • Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
  • Follow through on commitments made to customers in the course of selling.

Method of Application

Applicants should send their CV to: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Read 204 times Last modified on Tuesday, 27 November 2018 16:13

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