Customer Service Training

Providing a high level of customer service, to both external and internal clients, is a top priority of many organizations. Further, embedding that mindset into the culture of the organization is an effective way to ensure that teams will continuously strive for excellence in their service levels.

Some of our Customer Services Skills Series:

  • Interacting with Customers
  • Communicating Effectively with Customers
  • Controlling Conflict, Stress, and Time in a Customer Service Environment
  • Dealing with Customer Service Incidents and Complaints
  • Polishing Your Skills for Excellent Customer Service

Some of our Essentials of Customer Service Series:

  • Rapport Building in Customer Service
  • Providing On-site Customer Service
  • Providing Telephone Customer Service
  • Providing Effective Internal Customer Service
  • Facing Confrontation in Customer Service


We are a team of young professionals with several years experience in HR, we are a leading business and management consulting firm, serving clients nation-wide through our Lagos office. We are a leading provider of recruitment and HR outsourcing services


  • Office 28/30, The Penthouse Floor
    Itiku House, Lagos Island
    Lagos State
  • +234 706 624 5315