Job Title: Technical Customer Support Officer
Troubleshoot technical issues.
Speak to customers to quickly get to the root of their problem.
Provide timely and accurate customer feedback.
Talk customers through a series of actions to resolve a problem.
Follow up with clients to ensure the problem is resolved.
Provide support in the form of procedural documentation.
Manage multiple cases at one time.
Candidates should possess Minimum of B.Sc in relevant field
0-2 years working experience.
Must have excellent communication skills.
Must be ready to operate on shift (Morning/Night).
Ability to work under pressure.
Excellent Numerical and Analytic Skill.
Must be ready to work on weekends (Saturday/Sunday including Public Holidays).
Working knowledge of the computer is required.
Interested and qualified candidates should send their CVs on or before 22nd May, 2020, to firstname.lastname@example.org and email@example.com using the “Job title” as subject of the email