Service Advisor

Service Advisor

Job Overview

Job Title: Service Advisor
Location: Oyo

Acts as liaison between customers and service department by communicating with customers regarding vehicle problems and repair timeline, and expressing customer concerns to service department.

Job Description
Communicate with clients about vehicle problems, insurance questions, and warranty issues
Approach transactions with sales-minded professionalism and suggestively sell products and services to clients, including making clients aware of all packages and retail options available
Display extensive knowledge about products and services
Make sure customer vehicle is finished on time and details for customer services rendered and costs for those services, ensuring satisfaction at every step of interaction
Use all methods of customer communication, including online bookings, phone calls, to schedule and book appointments, vehicle drop-offs, and vehicle pick-ups
Act as an advocate for clients when communicating vehicle problems and needs to repair department
Process customer payments

Candidates must demonstrate extensive knowledge of service department
Must have Previous Experience in Vehicle Service Department, Knowledge of Vehicle Parts and Services,
Should have excellent Computer Skills,
Strong Communication Skills, Team Management,
Should have Sales Experience
Must possess HND/BSc

Application Closing Date
30th May, 2020.

Interested and qualified candidates should send their CV to: and using the “Job Title” as the subject of the email.

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